FAQ

Ping Monitor can detect cracks (including root cracks), splits, holes, pitting and lightning damage.

How big is it?

The device is 300mm in diameter.

Can it be used on offshore wind turbines? 

Yes, it can. Please contact us if you would like more information on how to install monitors on an offshore turbine. The marine version will be available later in 2020.

How many Ping Monitors do we need?

We recommend one Ping Monitor per turbine.

What maintenance does
the Ping Monitor need?

Ping Monitor is not connected to external power or communications and has a solar panel which maintains
battery charge. The device will be almost maintenance free.

Will the device replace drones, photographs
and/or other existing methods of inspection?

Ping Monitor doesn’t replace existing methods. It does, however, remove the need to spend time and money using these methods for turbines where there are no blade issues.

Ping Monitor allows for detailed targeted inspections for those turbines where Ping Monitor has alerted you to a problem.

How much is it?

Ping Monitor is a fraction of your current maintenance costs. Contact us and we can give you an instant quote.

What is the output of
Ping Monitor? 

Ping Monitor indicates which turbines across your fleet have damage. With this continuously updated information you can then decide which turbines will need attention. The system uses the standard 0 to 5 rating system where 0 requires no action and 5 requires urgent action.

How is Ping Monitor installed?

There are two very simple ways to install the device. The first method is by using a magnetic mount, where the device fixes directly to the wind turbine’s base. The unit
is shipped to site, where site technicians complete final assembly, turn on, and place on the side of the tower.

Alternatively, the device can be fixed to a post approximately 30m from the tower. Again, this can be
done by your team on site and doesn’t need any
specialist technicians. The Ping Monitor does not
require connection to external power or data.

Where does data get uploaded?

Data is automatically uploaded to Ping Cloud via satellite. Customers are given their own login and dashboard for easy monitoring and can access information 24/7.
Daily results are presented.

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